FAQ
I have a menu request that I don’t see on your website. Are you able to accommodate special requests?
Are you able to accommodate special dietary needs?
Can you take care of providing rental items for my event?
What about other event services such as flowers, decorators, DJs, live music, etc?
Do you have insurance?
What are your booking policies for weddings or other events?
Please note that Drew’s Catering & Events offers a 1.5% discount on the food and beverage portion of any invoice over $5000 that is paid via certified cheque.
The certified cheque must be made out to “Drew’s Catering & Events” and delivered or received by our office prior to the event date.
Please note, that our staffed events must be booked with a minimum of 5 business days notice to avoid a rush fee.
For corporate orders, if hot or cold food is ordered after our cut off, a 10% rush fee will be added if we are able to accommodate the order.
For same day orders, a 20% rush fee will be added. All same day orders are accepted only at our discretion.
When is the final balance due?
Please note that Drew’s Catering & Events offers a 1.5% discount on the food and beverage portion of any invoice over $5000 that is paid via certified cheque.
The certified cheque must be made out to “Drew’s Catering & Events” and delivered or received by our office prior to the event date.
Will your staff come and cook food that we supply?
What is the cost for your service staff? How many staff do I need?
(All staff invoiced minimum 4 hours – extra charges apply for travel time for venues outside the Greater Vancouver area)
Food Server – $27.50/hour
Food Service Leader – $30.00/hour
Bartender – $32.50/hour
Event Manager – $40.00/hour
On-Site Chef – $35.00/hour
Head Chef – $45.00/hour
Set Up Staff – $25.00/hour
All our service staff have their Serving it Right certifications.
What is your gratuity charge?
When do I need to confirm guest numbers for my staffed event?
I am booking my event months in advance; do you guarantee your prices?
What is your cancellation policy?
What is your minimum order amount?
This varies from service to service, however as a general guide:
- Our minimum order for any drop off event is $600.00 for food and beverage, before tax, set up and delivery charge
- Our minimum order amount (food and beverage) for any event with staffing of any kind is $750.00
- For our BBQ Menus there is a minimum of 30 guests
- For any Sunday orders, there is a minimum spend of $750.00
- For any orders falling on Holidays, there is a minimum spend of $1000.00 and staff (if required) will be billed at time and a half.
- For our catered in-home dinner parties there is a minimum of 8 guests
What are your delivery rates?
- Vancouver/Richmond – $15.00
- Burnaby/New Westminster- $35.00
- Delta/Tsawwassen – $40
- North Vancouver/West Vancouver – $45
- Coquitlam/Surrey – $55
- Port Coquitlam/Port Moody/Langley – $60.00
- Other areas – Please enquire
Please note we do not charge delivery for full-service staffed events in the Greater Vancouver area, only delivery/drop off items. Additional set-up fees apply for all delivery-based events, calculated based on the number of guests and service style required.